- 1). Boot up the computer. Press on the "F8" key on your keyboard repeatedly, until you see the Windows Advanced Boot Options screen.
- 2). Select "Safe Mode." Press on the "Enter" key.
- 3). Click on "Start," and then select "Control Panel." Click on "Classic View" in the left column, if applicable.
- 4). Double-click on "Add/Remove Programs," and uninstall any new software you have installed. Uninstall any recent Windows updates you installed.
- 5). Double-click on "System" in the Control Panel if you did not install any recent software or if you have made both software and hardware changes recently.
- 6). Click on the "Hardware" tab, and then select "Device Manager."
- 7). Examine your Device Manager. Double-click on any items that show a red or yellow icon, and make a note of the error message.
- 8). Click on the "Driver" tab, and then select "Roll Back Driver" if you recently updated the driver. Click on "Disable" to disable the hardware if you installed the device just prior to experiencing startup problems.
- 9). Run a full scan with your antivirus software.
- 10
Close all windows, and restart the computer.
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